We understand your situation, we try to deliver good quality products at a reliable price. We are sorry to hear that the order took a long time to arrive, our total delivery time consists of processing time and shipping time. However there was also a misunderstanding on your part concerning the total delivery time. From the get-go it wasn’t possible this would reach you within the 1st week of December. Please note you’ve ordered 1 product from a third party supplier that isn’t kept in stock at our warehouses.
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- LightInTheBox is a cross-border e-commerce platform that delivers products directly to consumers around the world.
- These costs are levied by you postal office or company.
- I wrote a review asking for help, but have never heard anything.
- This order was made on the 2nd of April and parcel send on the same day.
Extremely exhausting customer service which you cannot even consider you got help. In a nut shell, if there’s faulty product and you want to return and get your money back, they won’t give you. Worst online shopping experience ever in my life. Hi Amar, thanks for leaving a nice words here. Sure, lightInTheBox is ecommerce platform and MLM combined.
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It is indeed possible to have to pay customs fees with Lightinthebox. However, the site is not an isolated case, because it is a reality that applies to all platforms offering products imported from outside European territory. On Lightinthebox you will find different means of delivery that can strongly influence the delivery time. However, prices vary depending on the size and weight of the package.
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Upon verification I found that this order was made on the 27th of March and parcel dispatched 1 day after. We promised delivery would take between 4-7 business days. This means the parcel should have arrived by 6h of April the latest.
I will never Download LightInTheBox APK for Android contact this company again and want nothing from them. I recommend everyone to stay away from these bunch of idiots. After one day I get a response that they wish me to close the request for refund since it confuses them. “I’m sorrry, but your package was returned to sender because of wrong phone number . Any money spent with LightInTheBox might as well be flushed down the toilet.